People
People are the backbone of the firm. With many baby boomers poised to retire and a serious shortage of skilled workers predicted for the next 15 years, professional services firms of the future must begin to view “people opportunities” as a high priority.
The key words to listen for and plan for are: training and learning, women, artistic, teambuilding, firm culture, work and life integration, firm management and firm leadership. If you just “rolled your eyes” at any one of these terms – you may be in trouble! People will be the difference between firms that just survive and those that will thrive!