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The Engaged Employee - Dealing with Difficult People - Episode 6

Posted By Heather Robinson, Thursday, June 16, 2016

 Part 6 of 10. Sandra Wiley's pod cast on The Engaged Employee –  Dealing with Difficult People

10 Initiatives for Employee Engagement

"We need and want our emerging leaders to make the choice to stay with the firm.  The key’s to making that choice are in retention and motivation.  Employee retention is creating strategies to keep the best and the brightest.  It is the ability to connect the firm needs with the passion of the individual. "

~Sandra Willey

Initiative #6 – Dealing with Difficult People –  How to engage employees, through dealing with difficult people. If we do not take care of dealing with those difficult people around us, the engage people will become disengaged.

  • Deal with the Actively Disengaged
  • Improve the Non-engaged
  • Keep Engaged People Engaged
  • Difficult Conversations Guide – Tackle difficult conversations with this how-to guidance.


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