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Guide to Using Lean Six Sigma to Make Software Decisions

Posted By cPaperless - SafeSend Returns, Tuesday, August 9, 2016

  

Download Full Guide HERE.

The Perfect Storm..... of Opportunity

A tax department leader taped a fortune to the back of her monitor. She would often point to it when someone would enter her office and say; “Houston, we have a problem!”  The fortune states; “problems are just opportunities dressed in work clothes”. This fortune rings true in today’s ever changing world, especially for CPA firms. Many predict that technology and automation will revolutionize the compliance work firms have counted on as their bread and butter.
Clients see how technology has changed their personal lives. Remember the computers used by NASA during the journey to the moon? There is now more computing power in the palm of your hand! Your clients’ expectations have changed and your firm must deliver faster, cheaper, better and easier! You have invested in various technologies and trained staff members on how to best use it. Yet, the same question persists; do I have the right technology and is my team sufficiently trained on how to use it? Your internal structure, the changing landscape of technology and your clients’ view of technology create the perfect storm. 

SafeSend Returns Software
Tax returns have historically been delivered to taxpayers in paper mailed through the US Postal service. Recent polls indicate that over 75% of tax returns are still delivered this way. However, the process of printing, collating, assembling and mailing a paper tax return is both time consuming and expensive. For a simple return it can take 10 minutes, and for a complex return it can take hours. The cost of the paper, folder, postage, and envelopes is easily $10-$15, let alone the labor to complete the task. Then after you deliver it, you will be unpleasantly surprised to find out how much time you spend chasing your clients to get the signed 8879 back, and to collect your tax preparation fees. Then every quarter you have to go through it all over again with estimated payments. This entire process is a huge problem that exists in almost every tax and accounting firm. To compound the problem, taxpayers are becoming more dependent on mobile capabilities to complete their tasks. 

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