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The Boomer Bulletin - 2013
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Important Words to Use in the Workplace!

Posted By Sue Thiemann, Monday, November 18, 2013

Effective communication in the workplace plays a prominent role in developing profitability in your firm and long-lasting motivated employees. Praise plays a large part in promoting both. According to a 2003 Gallup survey outlined in the book, "How Full is Your Bucket?” by Tom Rath and Donald O. Clifton, 61% of American workers received no praise at work. And the biggest reason people leave their jobs is because they feel unappreciated.  It turns out that giving genuine praise often goes a lot further than even monetary rewards, and that makes good business sense. 

Through their research of some four million employees in 10,000 business units and 30 industries worldwide, they found that workers who receive regular recognition and praise: 

  • Increase their collaboration among co-workers
  • Increase their individual productivity with effective time management
  • Receive high loyalty and satisfaction approval from customers and co-workers 
  • Are more likely to stay with their organization.

All of us need recognition and reassurance in our work lives just as we do in our personal lives. Praise increases the pride we take in our work and that improves job satisfaction as well as the quality of our services. Praise reinforces our relationships with co-workers and management. Praise also keeps us from feeling that we are taken for granted and it builds company loyalty, which is all too rare these days.

So if praise is so vital to collaboration, productivity, customer satisfaction, and employee retention, why aren’t more organizations dishing it out more liberally? There could be many reasons. For instance, some managers, directors and executives simply are not comfortable with giving praise. This could be due to their family or educational backgrounds, or because the corporate culture doesn’t encourage it. Some may believe that a paycheck and standard benefits package is sufficient and if you want a pat on the back, you should get it in your personal life. There are many more…

Here at Boomer Consulting, our management team promotes praise and kudos throughout the company. On a daily basis, anyone in the firm may recognize a co-worker by sending a "Shout Out/Thank You.” 

Details for BCI's "Shout Out/Thank You” Program:

This is a way for us to shout out and say thank you to each other. If someone helps you out with an assignment, or they go out of their way to do something for you, this is when you can recognize them to the entire staff. Also, keep our core values in mind -Trusted Relationships, Integrity, Innovation, Development & Growth, Respect & Teamwork and Accountability.  When someone really exhibits our core values, make sure to tell them that in your shout out/thank you!

Shout Outs are sent and logged from our database. All members receive notice of each posting submitted (Public appreciation – what a novel idea.). These are tracked within the database and may be viewed anytime by any BCI member. Staff meetings are a good time to view the "Shout Outs” submitted within the past week. This reinforces appreciation shown by and to all members. 


Shout Out to (name)
Thank you for lending your wisdom and experience to the planning process.  You’re comments and questions help keep us on the right path.
From (name)

Shout Out to - Boomer Team
I have been reviewing all of the notes, shout out's, presentations and just flat out hard work that everyone has been doing as we prep for an amazing summit next week.  We are SO incredibly proud of each and every one of you.  Jim and I were talking today about how awesome our event will be next week - because of each of you.  So... here is our shout out to EACH OF YOU!!!!  Woot Woot.  
From Sandra & Jim

Shout Out to - (name)
Thanks for your quick responses to all my last minute requests this week. Your quick turnaround has helped to keep the process moving forward!
From (name)

Whatever the reason firms skimp on this simple strategy, it is time to reverse the impulse to hold back praise and instead let it flow.  Praise should not come only from those on the top, praise should emanate in all directions throughout the organization. And it is likely to be contagious. 

Give it a try in your organization.

Catch someone doing something especially well and tell them why you personally think that is so great. You may find in this little act that you end up appreciating your own job a little more.

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