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Appetite for Fun Lunch and Learn Webinar: The Basics of Client Service
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When: 03/04/2009
Choose from 11:00am CST or 1:00pm CST

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The Appetite for Fun series is designed to entertain, motivate and help your entire firm learn as a group in just under 30 minutes. Conducted over the lunch hour once per week for six weeks from March 4 - April 8, these brief sessions offer the perfect opportunity to keep spirits high in the midst of busy season.

March 4

The Basics of Client Service
Sandra Wiley

Rediscover the all-important basics of taking exceptional care of your clients, even during busy times. In addition, discover some new initiatives that firms are implementing to promote their reputations and build business.

Planning Ahead: Conduct a discussion following this session to determine how your firm can bolster client service. Be certain to recognize and affirm your previous accomplishments in client service.

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