October 2005 Boomer Bulletin
Each edition of the Boomer Bulletin offers an array of insights into firm management, technology and marketing. Review each Bulletin by its original publication date or search to explore specific topics. Come back frequently and discover new ways to keep your firm among the best!
The Evolution of Partner Value
October 3 | by L. Gary Boomer, CPA, CITP, CEO
Partner value and compensation continues to be a management topic that attracts considerable attention at firm summits and MAP Conferences. The balanced scorecard approach, connecting compensation to firm objectives, has made progress over the past few years. However, for the most part individual firms are reluctant to change compensation formulas just for the sake of change.
Paid time Off: Considering Your Firm´s Options
October 3 | by Sandra L. Wiley, COO and Senior Consultant
In the past year a topic that has been raised by many firms that we work with is that of paid time off or PTO. Many firms are wondering if a traditional leave program that they have offered for many years is the best fit for their firms now, or maybe they should consider a policy providing a PTO bank.
Free Informational Web Presentations on Technology Circles
October 3 | by Eric Hunt, Director of Client Relations
115 of the best firms in the industry are members of the strongest management and technology network in the industry. Nearly all of them are members of other great associations but come here to work with the best of the best firms in an unmatched peer-to-peer forum. I am talking about the Boomer Technology Circles™ and now is your chance to learn more about them. Attend a free information web presentation this month to learn about this powerful network of top firms.
October 2005 Circle Update
October 3 | by Ken McCall, MBA, MCP, CDIA+
September was another great month for the Boomer Technology Circles™. Circle #4 met in midmonth and as always there was stimulating discussion among the technology leaders of these very large firms.
Retooling IM to enrich corporate communication
October 3 | by Eric Benson, Director of Interactive Communications
One of the exciting developments over the course of collaboration on a virtual scale is the toolset. IM is just many ways available for corporate communication, and has a definite niche.
The art of good customer service starts at home
October 3 | by Sue Thiemann, Director of First Impressions
Customer service can be an art. We can choose to just "do our job"—or we can choose to excel. So what makes you tick, and what motivates you to perform better? Motivation begins with knowing where you fit into the vision of your firm, and taking responsibility for your part in its objectives. Here are three simple things I always remember when working with a client or another staff member in the office.