February 2007 Boomer Bulletin
Welcome to the February Boomer Bulletin!
Guest author Gregory J. Prudhomme kicks things off with an urgent reminder that performance expectations must originate at the partner level. L. Gary Boomer follows by presenting a compelling case to consider sourcing.
Meanwhile, Jim Boomer suggests conflict isn't always a bad thing, while Andrew Hanenkamp says you might not want Vista and Office 2007 for your firm just yet.
Also: Can customer service pay off—literally? We say yes! And the advent of Learning 2.0 is here. What is that you ask? Read on ...
Performance Starts at the Top
February 7 | Gregory J. Prudhomme, CPA
Many firms, large and small, have their share of non-performing partners. These lackluster partners may develop and remain at their firms as a result of many factors: a limited talent pool, succession issues, fear of conflict, personal loyalties, undefined standards for partner performance, ages of the partners and complacency—to name a few.
The Second Wave of Sourcing
February 7 | L. Gary Boomer, CPA, CITP, CEO
Firms are starting to revisit the issue of sourcing and rightfully so. The availability of quality talent in the United States continues to decline, and the technological requirements to leverage global resources are increasing in number, i.e. bandwidth and web-based workflow tools
Using Conflict as a Strategic Asset
February 6 | Jim Boomer, MBA, Senior Consultant
Wouldn’t life be easier if we could just make decisions in a vacuum and not worry about what others thought?
An Introduction to Learning 2.0
February 7 | Douglas Donald, Publications Editor
You and a friend are enjoying a cup of coffee at the corner shop. She shares a compelling idea. You respond with a slightly altered version, informed by something you read earlier that week. As the minutes pass, you build the framework for a new company initiative. Welcome to the world of Learning 2.0.
Vista is Cool, but Don't Upgrade Just Yet
February 7 | Andrew Sterling Hanenkamp, Interaction Developer
I’ve been toying with Microsoft Windows Vista and Microsoft Office 2007 a bit on my machine. I have to say that some of what Microsoft has done is very nice. Vista is a little different, but more of an evolution than a major change. Office 2007 is very different and will take some getting used for folks who have been using Office since the days of Windows 3.1 or Windows 95. However, you should steer clear of Vista until you know what you are getting into.
Listen for Dollars through Client Comments
February 7 | Sue Thiemann, Director of First Impressions
Even casual comments made by clients can mean dollars to the firm. How? They can serve as preventative medicine by offering advanced warning of possible problems.