Process and Production
How a firm sustains its productivity can mean the difference between mediocre results and exponential growth. This section offers penetrating commentary that will help maximize your firm's efforts for each process and procedure.
Three Ways To Get Your Message Out
October 2007
How many of us get too much email? Everyone, right? IT folks send out regular updates, the sales team announces new, important clients, HR reveals the latest hires and changes to benefits—and then there’s all the email you have with clients and coworkers related just to your current work. And that doesn’t even include the spam you have to clean out despite your spam-protection tools.
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A Closer Look at Audit Standard No. 5
September 2007
In this presentation to Boomer Technology Circle #1 members on August 13th, David Barton, CISA, Senior Manager of the Technology Assurance and Advisory Services Department of UHY Advisors, Inc. discusses how Audit Standard No. 5 impacts the industry, particularly as it pertains to a risk based approach in the examination of IT systems.
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Document Your Processes for Long-Term Success!
August 2007
It seems that everyone wants immediate satisfaction these days. We consistently procrastinate and avoid doing the activities that do not provide instant gratification. This is a major reason that many firms fail to standardize and document their processes. Doing so would create a cost today that does not have a corresponding payoff until sometime further down the road. However, doing so would also help create the infrastructure necessary for the long-term success of the firm.
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Technology Tools for Client Service
August 2007
Today, competitive advantage increasingly depends on how firms manage client relationships—and not simply on how well they design and build their products. Firms must implement strategies and provide tools that enable them to be more customer-centric in a world where customer expectations continue to escalate.
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Creating Value from Document Management
July 2007
Document Management is quite the buzz today. Many articles discuss the benefits of compliance, sharing, and organization. These are great objectives for a DM project, and may provide enough reason to start your DM project; however, there is much more to gain from developing a long-term content strategy.
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Anatomy of a Move
March 2007
After 30 years in the same building, partners at Bober, Markey, Fedorovich & Company in Akron, Ohio decided the firm needed more space and a more cohesive working environment for its 60 employees—including 6 partners. Here’s a recap of that experience from an IT Manager’s perspective, including some lessons learned along the way.
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The Second Wave of Sourcing
February 2007
Firms are starting to revisit the issue of sourcing and rightfully so. The availability of quality talent in the United States continues to decline, and the technological requirements to leverage global resources are increasing in number, i.e. bandwidth and web-based workflow tools.
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Sample Internet Use Policy
February 2007
This document outlines the internal Internet Use Policy for Boulay, Heutmaker, Zibell & Co. P.L.L.P. of Minneapolis, MN.. Use it as a model for your own!
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Outsourcing Your IT Support - Why or Why Not?
October 2006
Outsourcing, offshoring, subcontracting—call it what you will, but in today's business world it is a way of life. Some might even say that outsourcing is a necessity. Let's face it; we make outsourcing decisions every day.
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Workflow Myths
September 2006
Workflow at its simplest is the movement of documents and tasks through a work process. The concept of workflow is not native to information technology; however, workflow is an integral part of document management and imaging. With this said, are your firm’s processes efficient, and do they take advantage of available technologies and team members’ skills?