Document Your Processes for Long-Term Success!
It seems that everyone wants immediate satisfaction these days. We consistently procrastinate and avoid doing the activities that do not provide instant gratification. This is a major reason that many firms fail to standardize and document their processes. Doing so would create a cost today that does not have a corresponding payoff until sometime further down the road. However, doing so would also help create the infrastructure necessary for the long-term success of the firm.