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2010 BTC Summit Agenda
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Summit Agenda

How to Demystify IT for your CEO

Harwell Thrasher believes that IT is more about people than about technology, and that most IT problems come from misunderstandings between business and technology people. In this keynote, Harwell will explain all of the things about IT that business people really need to know. This isn't the technical stuff; it's the IT issues caused by various factors outside the control of the IT group - the things that tend to make IT unsuccessful no matter who the people are in the IT or business roles. Take these factors into account in your planning, and your business IT will become wildly successful.

Learn the critical aspects of IT management that business people need to understand, including answers to questions like:

  • Why does software - which doesn't wear out - have to be maintained?
  • Why does IT infrastructure cost so much?
  • Why can't I specify a project's scope, cost and schedule?
  • How do we select the best projects for the business?
  • How can we assure project success?
  • How can we better define business requirements?
  • How should IT be measured?
  • Why do we need an IT strategy, and how do we create one?
  • Should our IT be outsourced? Offshored?
  • Why can't I understand what my IT people tell me?
  • Why isn't Information Technology simple?


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