What You'll Learn
In addition to a toolbox of Lean and Six Sigma tools that will help you with your problem-solving and process improvement projects, you’ll learn the following key items from this course:
-
Breakthrough process improvement strategies for your firm, including Lean project management and workflow management strategies that are proven to improve performance.
-
Effective communication strategies and applications of these concepts to your clients – training and developing you to become a better, more-trusted advisor.
-
How to effectively facilitate a team and gain much-needed buy-in and accountability to changes within your firm.
-
How to identify what clients value and improving your processes to match them.
-
How to identify and eliminate bottlenecks in processes
or contact Megan Bloomfield at 888-266-6375 or Email
Tue, June 19
(8am – 5pm)
• Introductions, purpose & expectations
• Lean & Six Sigma history & overview
• Combining Lean & Six Sigma
• Linking projects to firm strategy
• Introduction to DMAIC
• Lean Simulation
• Project charter
• Team dynamics
Wed, June 20
(8am – 5pm)
• Process & value stream mapping
• Prioritization matrix
• Identifying clients, needs & requirements
• Kano Model of Client Satisfaction
• FMEA
• Nine categories of waste
• Identifying & busting bottlenecks
Thu, June 21
(8am – 5pm)
• Other Lean tools
• Data analysis & standard deviation
• Kappa Study & other statistical tools
• Manage the front door
• 5S & visual management
• One-piece flow, WIP reduction & work teams
• Gatekeeper/project management techniques
• Procedures & best practices
• Roll-out & presentation strategies
Fri, June 22
(8am – 12noon)
• Metrics & results to track & measure
• Continuous improvement
• Culture & paradigm shifts
• Facilitation strategies & leadership
Location
The Arden Shisler Center for Education & Economic Development
The Ohio State University
1680 Madison Ave.
Wooster, OH 44691 www.shislercenter.ohio-state.edu
Cost
$3,500 - Includes breakfast, lunch and refreshments each day (breakfast and refreshments only on Friday). Two evening dinners / group activities during the week are also included.
As part of the certification program, each participant will receive 4 sessions of remote coaching by Dustin Hostetler through the completion of their first process improvement project.
Early Bird registration discount (deadline May 23rd) of $500.
Registration
The registration deadline is June 4, 2018. Register online at
boomer.com/greenbelt-registration or
call/email Deanna Perkins at
888.266.6375 / deanna.perkins@boomer.com
The class is limited to 25 participants. Reservations will be filled
first-come, first-served!