As AI reshapes the way we work, one thing remains constant: the value of human connection. Derek Olsen explores how AI is changing jobs, why peer communities matter more than ever, and how firm leaders can navigate uncertainty by learning, collaborating, and growing together.

Traditional firm ladders don’t fit modern client accounting and advisory services. This article shows how firms are redefining CAAS career paths—adding advisory-centric roles, tech-forward titles, and flexible advancement—to improve engagement, retention, and client impact. Learn what skills to prioritize and how clearer paths fuel a thriving CAAS team.

Strategies for scaling learning and development programs to support firm-wide growth, including adaptable frameworks and emerging technologies.