As the Operations Manager at Boomer Consulting, Inc., Jacqueline, SHRM-SCP, champions strategic initiatives that enhance client service, streamline internal processes and support long-term retention through high-quality delivery. She oversees Human Resources, partnering closely with firm leadership to align people strategy with business goals. Her work centers on employee engagement, talent development and effective policy implementation that supports sustainable organizational growth.

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In addition to her operational and HR leadership, Jacqueline co-facilitates the Boomer Talent Circle and the Boomer CAAS Circle, peer communities designed to help firm leaders strengthen their people strategy and advisory capabilities. She also plays a key role in content strategy and development, translating complex concepts into practical tools that drive real-world application for accounting firms.

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With a Master’s Degree in Human Resources, the SHRM Senior Certified Professional (SHRM-SCP) credential, and certifications as a Kolbe Consultant and Lean Six Sigma Green Belt, Jacqueline brings clarity to complexity and helps teams turn vision into execution. Her expertise lies in aligning diverse work styles, bridging communication gaps between strategic thinkers and detail-driven professionals and designing learning experiences that lead to lasting behavior change.

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Known for her creative and engaging facilitation style, Jacqueline energizes meetings and workshops with approaches that spark participation and fresh thinking. She connects easily with participants at every level, creating inclusive environments where ideas are shared openly and collaboration thrives, whether in-person or virtual.

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Drawing from a broad background in sales, project management, HR and operations, Jacqueline brings a strategic yet deeply human approach to her work. She is an emerging voice in the accounting profession, contributing insights through writing and speaking engagements.

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Awards & Recognitions 

• SHRM-SCP (Senior Certified Professional), Society for Human Resource Management

• Lean Six Sigma Green Belt, The Ohio State University 

• Kolbe Certified Consultant 

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Kolbe 

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Jacqueline Lombardo is a results-driven individual who excels in initiating and driving projects with high energy and focus, demonstrating exceptional problem-solving skills and creativity. She naturally takes charge in situations that require strategic planning and execution while remaining highly adaptable and detail-oriented. Her approach combines a strong drive for achievement with a collaborative mindset, ensuring efficient and effective outcomes in all her endeavors.  

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Learn more about Kolbe
 

Unique Abilities 

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Jacqueline’s unique ability is her exceptional communication skills and adaptability, enabling her to build strong relationships and navigate diverse environments. She excels at managing multiple projects, prioritizing effectively, and leading teams in fast-paced settings. 

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Personal 

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Jacqueline and her husband, Joe, live in Lodi, California, where they enjoy off-roading, hiking, camping, and exploring the outdoors. When she’s not facilitating breakthroughs, you’ll likely find Jacqueline off-roading, kayaking, tackling a DIY home project, or traveling—she’s traveled to more than 25 countries to date! ​​​