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by: Claire Scott Invoicing will always play a part in professional life. But for many accountants, this process takes up a...

At a recent Boomer Leadership Academy session, there was a lot of discussion about what happens when leaders don’t lead. Some of the young managers in the group feel they’re not getting the help they need from partners to meet their goals and move in the right direction. For example, several passionate professionals expressed frustration with business development expectations. It’s not that they don’t want to help the firm bring in new clients and offer new services to exist

Ask any partner in an accounting firm what’s keeping them up at night, and many will answer it’s retaining their staff—especially the superstar employees they hope will lead the firm into the next decade and beyond. Unfortunately, many young professionals in your firm aren’t interested in “making partner.” The problem isn’t a lack of motivation or ambition. It’s that they can’t picture their future in a firm that isn’t transforming to remain successful. When you create a visi

Now that your firm is in the middle of tax season, you know what’s working and what’s not working with your accounting software. How does...

Accounting firms recognize their opportunity to deliver more value to clients by expanding their scope of services. Supplementing transactional and compliance services with higher-value consulting and advisory services helps firms tap into the potential for more profit and higher client satisfaction. Yet when we speak to accounting firm leaders from across the country, we hear a common question: "Where do we start?" Naturally, if you ask that question of four different people

Accountants tend to get worried about artificial intelligence (AI) becoming good at traditional “human” jobs. But robots replacing humans isn’t inevitable in accounting, nor is it the most likely scenario. While AI is changing how we get work done and who does it, technology isn’t replacing people—at least not in knowledge jobs like accounting. Instead, it’s complementing and augmenting human capabilities. Collaboration between technology and humans—i.e., collaborative intell

For the past several years, everyone has been talking about “robo-accountants.” Artificial intelligence (AI), machine learning and automation are taking on an increasing amount of work in accounting firms. However, it’s clear that clients still value things that technology can’t provide, such as empathy, nuance, and a human touch. Accountants with these skills can be augmented by technology to do more with less. But what about the other people in your firm? I’ve noticed that