As the Member Experience Strategist for Boomer Consulting, Inc., Erin is entrusted with curating exceptional journeys for all our valued members, including members of our Circle communities, consulting clients and training program participants. Her responsibilities include ensuring a positive onboarding experience, creating a process and strategy for collecting member feedback, resolving member questions and concerns and ensuring all team members provide an excellent member experience. 

Before joining Boomer Consulting Inc., Erin was the Director of Content Development for a top website management company based in Manhattan, Kansas. Her principal responsibilities included leading the content development department, managing the content development and working closely on projects related to identifying new strategies and methods for increasing productivity and efficiency. Prior to that role, she focused on client communications and marketing, facilitating and relaying information about current and upcoming features and functionality. Her experience and knowledge allowed her to serve as the client communications liaison to more than 800 cities and counties across the United States and Canada.