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Many firms treat tax season as a pause on change—but that mindset is holding them back. This article explains why innovation, automation and process improvement should continue even during busy season and how firms can use real-time insights to improve workflows, reduce repetitive work and create capacity for higher-value client service.

AI transcription tools are transforming how firms capture and share meeting notes. But adoption requires more than just flipping a switch. From gaining informed consent to safeguarding sensitive data and positioning transcription as a client value-add, firms must weigh the benefits and risks carefully. This article outlines best practices to ensure AI enhances trust and client experience.

Aligning data with process is crucial for CPA firms interested in automation and accurate reporting. Learn how to structure data for smarter decisions.

Learn how to take a long-term approach to technology budgeting while maintaining flexibility to adapt to future business needs.

Enhance your tech budget with quarterly forecasts. Stay flexible, adapt to new opportunities, and keep pace with rapid technological changes

As accounting firms face unprecedented technological advancements and shifting market demands, more leaders are looking to their teams to bring ideas for software and innovations that can enhance efficiency and help the firm maintain a competitive edge. However, innovative firms need a structured process to evaluate and incorporate these innovations into the firm. While the process might vary from organization to organization, this article delves into why a defined proces

Data has become one of the most valuable assets for accounting firms and businesses in general. Effective data governance lays the foundation for maintaining data integrity, security and accessibility. While many firm leaders recognize data governance's important role in ensuring success and compliance, they don’t know what they don’t know. Unfortunately, they might not realize where their data governance efforts have fallen short until there’s an issue—either a data breach o

CPA firms rely heavily on technology applications to drive their business operations. But with so many applications across multiple departments, it's easy to become burdened with an unnecessarily complex technology stack that leads to inefficiencies and redundancies. In this situation, replacing major technology applications may be high on the priority list. The goal is to reduce complexity and consolidate applications across the organization to improve productivity and stre

As a leader in your firm, you're always looking for ways to increase efficiency, maximize your team's strengths and find better ways to serve your clients. Automating specific processes can open up possibilities in all these areas; it enables you to minimize manual data entry, reduce errors and shows your clients that you are in touch with modern technology. However, automating business processes isn't as simple as flipping a switch. There are many considerations involved in

This holiday season, many of your employees may be traveling to visit family and friends, and chances are, they’re taking work devices with them. Airports, parking lots and restaurants are prime locations for having laptops and tablets stolen or go missing. So, do you have an action plan for dealing with lost or missing technology? Ideally, your action plan would begin long before you face that situation. As you review the steps below, consider how prepared you are to deal wi

Over the last few months, we’ve been working on upgrading our meeting space on the Plaza in Kansas City into a complete hybrid solution. It’s an important project because remote and hybrid work isn’t going away. A survey by Capgemini Research Institute shows that one-third of companies expect 70% or more of their employees to work remotely in the coming years. Hybrid work requires different tools and technology than on-site or fully remote work. People need to be able to move

Recently, members of our Boomer Technology Circles and Boomer Managing Partner Circle received an invitation to participate in our annual technology survey. We send out two surveys each year – one financial questionnaire and another to take inventory of the tools and technologies our member firms are using. If you haven’t participated in the survey before, you may wonder whether it’s worth the time or how you might benefit. Benefits of sharing metrics with peers Many firms t

Cybercriminals are targeting tax firms at increasing rates – and it isn’t just the big firms that are targets of these attacks. In 2017, the professional services sector experienced 130 confirmed data breaches — an 18 percent increase from the previous year. And in 2018, the IRS reported a 60 percent increase in emails designed to steal a victim’s financial or tax information. Your IT team’s top priority is to keep all systems running effectively so your tax, audit, and advis

I don’t know about you, but I’m looking forward to a return to in-person conferences and events. Not everyone is, of course. Many places and firms still have travel restrictions in place, and some people aren’t ready for a return to in-person conferences. That’s the reality we faced when planning our Boomer Technology Circles Summit, which took place virtually and in person earlier this month. Planning a blended event takes a lot of careful planning. Putting on an engaging vi

As we've seen many times in the past few years, disaster recovery plans are crucial to an accounting firm's ability to recover from any potential disaster – from extreme weather events to power grid failures. Whether your firm maintains a local data center or has just a small IT equipment room, here are three areas you need to ensure are a part of your business continuity and disaster recovery plans. By addressing and planning for these areas, you can greatly reduce your risk