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Inside the Fall 2026 CAAS Circle

32 minutes ago
1 min read

Building a scalable and profitable CAAS practice takes more than adding new technology.


AI and automation are changing how firms deliver services, while growing client expectations are pushing CAAS leaders to rethink how they measure success, manage workflows and develop their teams.


That creates an important question for CAAS leaders: How do you build a practice that can scale without sacrificing profitability, client experience or service quality?


Inside the Boomer CAAS Circles, leaders are working through these challenges now. They're looking at how to improve onboarding, measure performance beyond billable hours and develop the advisory skills their teams will need as routine work continues to evolve.


Our latest Inside the CAAS Circles: Fall 2026 Edition gives you a look at what's emerging from those conversations, including:


  • Why traditional performance metrics don't always reflect CAAS success

  • How firms are improving client onboarding and automating repetitive processes

  • What CAAS leaders are exploring to better measure profitability and capacity

  • How AI and automation are changing talent development

  • Practical questions to take back to your own firm



The next stage of CAAS growth isn't just about doing more work efficiently. It's about building the processes, developing the people and measuring the outcomes that create lasting value for clients.

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